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Learn about our order processing, dispatch, delivery timelines, and shipping terms.
At Your Jewelry Store, we are committed to delivering your jewelry safely and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Orders are usually processed within 1 to 3 business days after successful payment confirmation. Customized or made-to-order jewelry may require additional processing time.
Standard delivery timelines may vary based on location, courier availability, and product type. Most domestic orders are delivered within 3 to 10 business days after dispatch.
Shipping charges, if any, will be displayed at checkout before payment. In some cases, we may offer free shipping on selected products, order values, or promotional campaigns.
We ship to selected serviceable locations through reliable courier and logistics partners. Delivery availability may vary depending on your pin code or region.
Once your order is shipped, tracking details may be shared through email, SMS, or WhatsApp, depending on the information provided during checkout.
Delivery delays may occur due to public holidays, weather conditions, remote locations, courier issues, or other unavoidable circumstances. We will try our best to keep you informed in such cases.
If you receive a package that appears damaged or tampered with, please do not accept it if possible, and contact our support team immediately with photos and order details.
Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incomplete or incorrect address information.
If international shipping is offered, customs duties, import taxes, and additional fees may apply depending on the destination country. Such charges, if applicable, are the responsibility of the customer.
For any shipping-related questions, please contact our support team with your order number and delivery details.
